Patient registration
Efficient records and appointment coordination.
Accessible care without admission
Outpatient Services
Comprehensive consultation, diagnosis, treatment and follow-up care for patients who do not require overnight hospital admission.
Patient-centred outpatient care
Professional medical support for individuals and families
Our outpatient services provide accessible care for routine check-ups, common illnesses, chronic conditions, specialist consultations and follow-up visits.
Patients are assessed by experienced healthcare professionals and referred for laboratory, radiology, pharmacy or inpatient care when required.
Clinical assessment
Consultation, diagnosis and treatment planning.
Follow-up care
Review visits and continuity of treatment.
Internal referrals
Connection to specialist and diagnostic services.
Medical Records Department
Patient registration and information management
Patient records
Files and appointment documentation
Medical Records Department
Supporting every patient journey from registration onward
The Medical Records Department welcomes patients, registers their details, coordinates appointments and creates individual medical files.
The department supports continuity of care by ensuring that patient information is available to the appropriate clinical teams.
Department lead
Eliaichi John Urasa
Head of Medical Records
- Patient registration and file creation
- Appointment coordination
- Medical information management
- Support for clinical continuity
Our outpatient services
Comprehensive care across multiple clinical areas
From general consultation to specialist clinics and chronic care, patients can access a broad range of services in one hospital.
General Outpatient Consultation
Medical advice, diagnosis and treatment for common illnesses, symptoms and routine health concerns.
Specialist Clinics
Consultant services in surgery, orthopaedics, medicine, obstetrics, gynaecology, dental care and paediatrics.
Eye and Skin Clinics
Ophthalmology and dermatology assessment for eye, vision and skin-related conditions.
Physiotherapy & Rehabilitation
Physiotherapy, occupational therapy and support for mobility, recovery and functional independence.
Counselling & Psychology
Confidential emotional, psychological and counselling support for patients and families.
Palliative Care
Compassionate support focused on comfort, dignity and quality of life for patients with serious illness.
Specialist and consultant clinics
Meet our medical team
Expert care for a wide range of health needs
Patients may be reviewed in specialist clinics based on their diagnosis, referral or follow-up requirements.
General Surgery
Orthopaedics
Medical Clinics
Obstetrics & Gynaecology
Dental Clinics
Paediatrics
Ophthalmology
Dermatology
Fast Track
Physiotherapy
Psychology
Palliative Care
Comprehensive HIV care and support
Our CTC services support adults, children and adolescents living with HIV through treatment, counselling, testing and long-term clinical follow-up.
- ART Clinic
- Provider-Initiated Testing and Counselling
- Prevention of Mother-to-Child Transmission
- Paediatric and Adolescent HIV Clinic
Care for mothers, babies and children
RCH services promote safe pregnancy, healthy childbirth, child development and family wellbeing.
- Antenatal and Postnatal Clinic
- Children Under Five Clinic
- Family Planning
- Vaccination Services
Laboratory
Testing and diagnostic support
Radiology
Ultrasound, digital X-ray and CT scan
Pharmacy
Medicines and pharmaceutical care
What to expect
Your outpatient visit in four simple steps
Registration
Your personal and medical details are recorded or updated.
Clinical assessment
A healthcare professional reviews your symptoms and medical needs.
Tests or referral
Laboratory, imaging, specialist or pharmacy services are arranged when needed.
Treatment & follow-up
You receive treatment advice, medicines or a follow-up appointment.
Ready to receive care?
Request an outpatient appointment today
Submit your preferred date and contact information. Our team will contact you to confirm availability.